1. Information we collect
We collect information you provide, information created when you use WevV, and limited technical information needed to operate the service.
- Account and profile information: such as your display name, username, profile photo, login details, age or date-of-birth information where required, and profile preferences.
- Content and communications: photos, captions, tasting notes, comments, direct messages, reports, and audio or other content you choose to transmit in live sessions or voice rooms.
- Activity information: shops you save, visits and check-ins, events you join, creators or topics you follow, reactions, and other interactions.
- Location information: approximate location derived from your device or network, and precise location only if you choose to grant device permission for a location-based feature.
- Device and usage information: device type, operating system, app version, language, IP address, identifiers, crash data, logs, and how you use features.
- Support and safety information: requests you send to support and information submitted when you report an account, post, message, event, or live room.
2. How we use information
We use information to provide and improve WevV, including to:
- create and maintain accounts, profiles, collections, check-ins, posts, messages, live sessions, and voice rooms;
- personalize recommendations for shops, posts, events, topics, and people;
- operate safety features, investigate abuse, enforce our Terms, prevent fraud, and protect users;
- respond to support requests and send service-related notices;
- measure performance, fix problems, and develop new features; and
- comply with law and protect the rights, safety, and integrity of WevV, our users, and others.
Where applicable law requires a legal basis, we rely on performance of our agreement with you, legitimate interests, consent, and compliance with legal obligations, depending on the purpose and context.
4. Your choices and rights
You can update profile information, manage device permissions, change available privacy settings, choose whether to post or join live features, and delete content where the service provides those controls.
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information; object to or restrict certain processing; withdraw consent; or appeal a decision. Submit a request through the Help or Support channel in the WevV app. We may need to verify your identity before completing a request.
5. Data retention and security
We retain information for as long as needed to provide the service, keep accounts secure, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by the type of information and why we use it. Content you delete may remain for a limited period in backups or where retention is required for safety or legal reasons.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so please use a strong, unique password and protect your account credentials.
6. Children
WevV is not directed to children under 13, and they may not create an account. If local law requires a higher minimum age or parental authorization, that requirement also applies. If you believe a child has provided personal information contrary to these rules, contact us through the in-app Help or Support channel so we can review and take appropriate action.
7. International use
WevV may process and store information in countries other than the one where you live. Where required, we use appropriate safeguards for cross-border transfers. Local privacy laws may also give you the right to contact or complain to your data protection authority.
8. Changes and contact
We may update this policy as WevV changes. We will update the effective date and provide additional notice when required by law or when changes are material.
Use the Help or Support channel in the WevV app. This keeps your request connected to the correct account and helps us verify and respond securely.
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